via E-mail
Should you decide to contact us through our e-mail address, we require your name and email address and will use that information to send you a reply. From time to time, we may send our e-mail contacts information about StudioCrafts and its latest product offerings. You may opt-out of receiving future mailings below.

via our Draw Entry Form
To enter our Draw, we require your name and email address. Should you be a winner, we will notify you via email and provide you with prize redemption instructions. We may also post the name of the winner on our web site and/or send a mailing to the other entrants notifying them of the name of the winner. From time to time, we may use contact data from our surveys to send out information about StudioCrafts and its latest product offerings. You may opt-out of receiving future mailings below.

via our Survey Form
Our online surveys ask you for contact information (like your name and email address), shopping preferences (like preferred product categories, styles, shopping venues), and demographic information (like your country of residence). We use this data to enhance our product selection and develop our marketing programs. From time to time, we may use contact data from our surveys to send you information about StudioCrafts and its latest product offerings. You may opt-out of receiving future mailings below.

Information We Automatically Collect

IP Address:
We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information.

"IP Address" defined: When you are connected to the Internet, your computer has a unique Internet ID called an IP address. Most people who connect through a dial-up service get a different IP address each time they login. Others might have a permanently assigned IP address, called a static IP address. It is difficult or impossible for a web site to collect personal information about you (i.e., your name, email address, etc.) from your IP address alone, though a static IP address makes this easier.

Cookies:
Our Shopping Cart service uses cookies to some extent. However, if you are uncomfortable with this, we recommend disabling cookie support in your browser (please see your browser documentation for specific procedures). Disabling cookie support will not interfere with the shopping basket feature of our site.

"Cookie" defined: A "cookie" is a small piece of information sent by a web server to store on a web browser so it can later be read back from that browser. Web sites find cookies to be a useful tool in developing personalized relationships with their customers, for example to identify repeat visitors and offer them customized services. Be assured that a cookie cannot be used to get data from your hard drive, get your email address or steal sensitive information about you.

Sharing of Information

At no time do we rent, share, or otherwise make your personally identifiable information available to anyone other than the previously mentioned third parties involved in the processing of your order.

External Links

This site contains links to other sites. StudioCrafts is not responsible for the privacy practices or the content of such Web sites. If you have concerns, please read the security and privacy policies of those sites.

Limits on Our Abilities

Your privacy is very important to us and we undertake our best effort to protect the information you entrust to us. But to be honest, under rare circumstances, personally identifiable information may be disclosed to third parties. For example, under limited extreme conditions, we may be forced to disclose information to government, law enforcement or other authorities, or third parties may unlawfully intercept or access transmissions or private communications. Thankfully, these situations are highy unlikely to ever happen.

Choice/Opt-Out

1. You can send email to customerservice@studiocrafts.com
2. You can send mail to the following postal address:
   126 Tall Oak, Ottawa, ON Canada K1G 6T6
3. You can call the following telephone number: 613-733-5851
4. You can Fax 613-733-0815

Correct/Update

At any time you may change or modify contact and demographic information previously provided.

1. You can send email to customerservice@studiocrafts.com
2. You can send mail to the following postal address:
   126 Tall Oak, Ottawa, ON Canada K1G 6T6
3. You can call the following telephone number: 613-733-5851
4. You can Fax 613-733-0815

Contacting this Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact: